Shipping policy

SHIPPING POLICY

Effective Date: September 22, 2026

At Aether Home Style, we aim to make the delivery experience as straightforward as the shopping experience. Once your order for a lumbar support cushion, steering wheel cover, or other available merchandise has been successfully processed, our fulfillment process begins.

1. Shipping Rates

Our standard shipping structure is:

Orders of $10.00 or more:
Free shipping

Orders below $10.00:
$5.99 shipping fee

The applicable shipping charge will be displayed during checkout before the order is finalized.

2. Order Processing

Orders are generally processed after payment authorization and order verification.

Processing time may vary depending on:

  • Order volume;
  • Product availability;
  • Payment verification;
  • Holidays;
  • Weekends;
  • Inventory movement; and
  • Unexpected operational circumstances.

An order confirmation does not necessarily mean that the package has already been shipped.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully verify:

  • Street number;
  • Apartment, suite, or unit number;
  • City;
  • State;
  • ZIP Code; and
  • Recipient name.

We are not responsible for delays or additional costs caused by an incorrect or incomplete address supplied by the customer.

4. Tracking

When tracking information is available, it may be provided through the shipping carrier or order-confirmation system.

Tracking information may take some time to update after a shipping label has been created.

5. Delivery Delays

Delivery estimates are estimates rather than guarantees.

Packages may experience delays because of:

  • Severe weather;
  • Carrier disruptions;
  • Transportation interruptions;
  • Address issues;
  • High-volume periods;
  • Holidays;
  • Customs or governmental procedures where applicable; or
  • Other circumstances outside our reasonable control.

6. Lost or Stolen Packages

If tracking indicates that a package was delivered but you cannot locate it, please first check:

  • Your front door or other delivery location;
  • Mailroom or package room;
  • Household members;
  • Building management;
  • Neighbors; and
  • Carrier delivery records.

If the package remains missing, contact us at [email protected].

We may request additional information before determining whether a replacement, refund, or carrier inquiry is appropriate.

7. Damaged Packages

If your package arrives visibly damaged, photograph the package and merchandise as soon as reasonably possible.

Contact us with:

  • Order number;
  • Photos of the exterior packaging;
  • Photos of the shipping label;
  • Photos of the damaged merchandise; and
  • A description of the issue.

8. Incorrect or Missing Merchandise

If an order contains the wrong item or appears incomplete, notify us promptly.

We will review the order information and determine the appropriate resolution.

9. International Orders

If international shipping is made available for a particular order, additional costs, customs requirements, import taxes, duties, or restrictions may apply.

Unless expressly stated otherwise, such charges are the responsibility of the customer.

10. Shipping Policy Changes

We may modify shipping methods, rates, carriers, or delivery procedures when necessary.

The shipping terms displayed at checkout generally apply to the relevant order, subject to applicable law.