Shipping policy
At A DONNELLY & S.M DONNELLY, we aim to deliver your automotive essentials—from ergonomic lumbar supports to protective steering wheel covers—promptly and securely to your doorstep.
Shipping Rates & Delivery Structure
We offer straightforward, customer-friendly shipping options on all orders:
| Order Value | Shipping Cost | Estimated Delivery Time |
| Orders $10.00 USD and Over | FREE Standard Shipping | 7 - 15 Business Days |
| Orders Under $10.00 USD | $5.99 USD Flat Rate | 7 - 15 Business Days |
Order Processing Time
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Processing: All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
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You will receive a secondary notification with a tracking number as soon as your order has been dispatched.
Tracking Your Order
Once your shipping confirmation is sent, please allow 24 to 48 hours for the tracking status to update on the carrier's network. You can track your package directly through the tracking link provided in your email.
Incorrect Addresses & Undeliverable Packages
Please double-check your shipping address during checkout. A DONNELLY & S.M DONNELLY is not responsible for orders shipped to incorrectly entered or incomplete addresses. If a package is returned to our facility due to an address error made by the buyer, additional shipping fees may apply to reship the order.
Customs, Duties, and Taxes (International Shipments)
Any customs fees, import duties, taxes, or governmental surcharges applied to international shipments are the responsibility of the customer. We are not responsible for delays caused by custom clearance processes.