RETURN AND REFUND POLICY

Effective Date: September 22, 2026

At Aether Home Style, operated by FURNITURE COUNTRY CORP., we want every order to arrive ready to make your driving and everyday comfort experience better. Whether you purchase a lumbar support cushion designed to provide additional back support or a steering wheel cover intended to improve grip and driving comfort, we understand that fit, condition, appearance, and overall satisfaction matter.

This Return and Refund Policy explains when merchandise purchased through https://www.aetherhomestyle.com/ may be returned, how to request a return, and how approved refunds are processed.

1. Return Eligibility

You may request a return when an eligible product does not meet your expectations, provided that the item satisfies the requirements below.

Unless otherwise required by applicable law, returned merchandise should:

• Be returned within 30 calendar days of delivery;
• Be unused or only reasonably inspected for fit, size, appearance, or functionality;
• Be in substantially the same condition in which it was received;
• Include its original packaging, labels, accessories, inserts, and other components where reasonably available;
• Not show unreasonable signs of use, washing, installation damage, alteration, or misuse; and
• Be accompanied by sufficient order information for us to identify the original purchase.

For products such as steering wheel covers and lumbar support cushions, customers should inspect the product before installation or extended use. Once an item has been materially used, damaged, altered, or installed in a manner that prevents resale, eligibility for a discretionary return may be affected.

2. Products That Arrive Damaged or Defective

If your package arrives damaged, or if a product appears to have a manufacturing defect, please contact us as soon as reasonably possible.

Please provide:

• Your order number;
• The name associated with the order;
• A description of the problem;
• Photographs showing the product and, where applicable, its packaging;
• Photographs of any visible damage; and
• Any other information reasonably requested by our customer-service team.

We may review the circumstances and, where appropriate, offer a replacement, repair solution, store credit, or refund.

A product should not be discarded before the claim has been reviewed if we reasonably need to inspect it or obtain photographs.

3. Incorrect Item Received

If you receive an item different from the product ordered, please contact us promptly.

After verifying the order, we may provide instructions for returning the incorrect merchandise and arrange an appropriate replacement or refund.

4. Change-of-Mind Returns

For eligible products, we may accept returns simply because the customer no longer wants the product, ordered the wrong option, or changed their mind, subject to the conditions of this Policy.

The product must be returned in acceptable condition and within the applicable return period.

Unless the return results from our error, a defective product, or damage occurring before delivery, the customer may be responsible for reasonable return shipping costs.

5. Non-Returnable or Restricted Returns

A return may be declined when merchandise:

• Has been materially used;
• Has been intentionally damaged;
• Has been altered or modified;
• Is missing substantial components;
• Has been exposed to conditions inconsistent with ordinary use;
• Shows excessive wear;
• Was damaged after delivery due to improper handling or installation; or
• Cannot reasonably be resold because of the customer's handling.

This does not limit rights that cannot lawfully be waived under applicable federal or Florida law.

6. How to Request a Return

To begin a return request, contact:

FURNITURE COUNTRY CORP.
Email: [email protected]
Return Address:
2330 NW 13TH STREET
GAINESVILLE, FL 32609
United States

Please include “Return Request” in the subject line and provide your order number and the reason for the requested return.

Do not automatically send merchandise to the return address before receiving return instructions. Depending on the circumstances, we may need additional information before confirming the return.

7. Return Shipping

When a return is requested because of customer preference, incorrect selection, or another reason not attributable to Aether Home Style, the customer may be responsible for return shipping.

When the merchandise is defective, damaged upon arrival, or incorrectly shipped due to our error, we will determine an appropriate return-shipping solution.

Customers should use a trackable shipping service when returning merchandise because Aether Home Style cannot be responsible for merchandise that is lost in transit after the customer has shipped it back.

8. Refund Processing

Once an approved return has been received and inspected, we will determine whether the merchandise qualifies for a refund.

Approved refunds are generally issued to the original payment method.

The time required for the refunded amount to appear in the customer's account may vary depending on the payment provider, financial institution, card issuer, or other payment processor.

9. Partial Refunds

Where permitted by applicable law, a partial refund may be considered when merchandise has been returned with diminished value because of handling beyond what is reasonably necessary to inspect the item.

We will consider the condition of the returned merchandise and the circumstances of the return before applying any appropriate adjustment.

10. Taxes and Original Shipping Charges

Where a refund is approved, applicable amounts will be handled according to the circumstances of the transaction and applicable law.

Shipping charges, taxes, or other transaction-related amounts may be treated differently depending on whether the return resulted from customer preference, an incorrect order, defective merchandise, damage, or an error attributable to us.

11. Exchanges

Exchanges may be available depending on inventory and the circumstances of the request. An exchange is not guaranteed when the requested replacement item is unavailable.

When an exchange cannot be fulfilled, an eligible refund may instead be offered.

12. Fraudulent or Abusive Return Activity

Aether Home Style reserves the right to investigate unusual return patterns, suspected fraud, repeated abuse of return procedures, or claims involving materially inaccurate information.

Nothing in this section is intended to restrict rights provided by applicable law.

13. Changes to This Policy

We may update this Return and Refund Policy from time to time. The version posted on the website will govern transactions subject to its effective date, except where applicable law requires otherwise.